Digital foundations are the devices, data centres, networks, processes and people that underpin everything you offer in the digital domain. Within large organizations, they comprise many thousands of commodity devices and typically account for over 60% of IT budget. The digital systems used by organizations are entirely reliant on digital foundations. When digital foundations work effectively, digital systems can then support the workforce, rather than hinder it. Where digital systems are constrained, unreliable or failing, an organization’s ability to enact successful digital transformation is extremely limited.
A strong digital foundation helps you connect content and data to deliver the experiences customers expect and is composed of powerful core technologies, including a content management system (CMS), an analytics engine, and AI.